Our formulations are built around natural, nourishing ingredients. Including lanolin, Manuka honey (MGO100), and sweet almond oil. Chosen for their skin nourishing properties rather than synthetic alternatives. We've also added a touch of fragrance to our hand creams and shower oil, to help you feel grounded and comforted with every use.

Our Nourishing hand cream and Sweet Almond x Manuka Honey shower oil are not vegan. The natural ingredients used in Nourishing Hand cream uses Lanolin that is derived from sheep wool. Our Sweet Almond x Manuka Honey MGO 100 shower oil uses honey that is derived from honey bees.

We do not test our products on animals, at any stage of development.

Beauty Engine does not conduct or commission animal testing. We're not yet certified cruelty-free by a third party, but this is something we're looking into.

For any questions or concerns please reach us at:

BEAUTYENGINENZ@GMAIL.COM

Free shipping for orders over $100 in New Zealand. Add code NZ100 at checkout.

Free shipping for orders over $150 to Australia. Add code AUS150 at check out.

At this stage, we ship locally within New Zealand. However, Beauty Engine products are available through retailers in Australia, America, Canada, and Taiwan. Each region has its own RRP to reflect local customs and shipping costs.

If you're outside these regions, get in touch with us directly and we'll see if we're able to arrange shipping to you.

Beauty Engine's New Zealand pricing reflects our local retail price, while pricing through our international retail partners reflects each region's own RRP.

Beyond covering legitimate import costs, international freight, customs duties, and local taxes. There pricing also gives you:

• Local regulatory safety certification.

• Faster shipping from local stockist with no risk of customs hold-ups.

• Local after sales support, with customer service based in your region.

We work closely with our retail partners so that wherever you shop, you can experience Beauty Engine's skincare in the safest, fastest, most convenient way possible.

RETURNS & REFUNDS

AT BEAUTY ENGINE, WE WANT YOU TO FEEL HAPPY WITH YOUR PURCHASE.

CHANGE OF MIND

IF YOU CHANGE YOUR MIND, YOU CAN REQUEST A RETURN WITHIN 14 DAYS OF RECEIVING YOUR ORDER. PRODUCTS MUST BE UNUSED, UNOPENED, SEALED IN THEIR ORIGINAL PACKAGING, UNDAMAGED AND IN RESALABLE CONDITION.

FOR HYGIENE REASONS, WE’RE UNABLE TO ACCEPT CHANGE-OF-MIND RETURNS ON PRODUCTS THAT HAVE BEEN OPENED, UNSEALED OR USED.

ALLERGIC REACTIONS

IF YOU EXPERIENCE AN ALLERGIC REACTION, PLEASE DISCONTINUE USE AND CONTACT US AS SOON AS POSSIBLE. WE’LL REVIEW YOUR CONCERNS WITH CARE AND WORK WITH YOU TO FIND AN APPROPRIATE RESOLUTION, WHICH MAY INCLUDE A REFUND.

YOUR CONSUMER RIGHTS

THIS POLICY DOES NOT AFFECT YOUR RIGHTS UNDER NEW ZEALAND CONSUMER LAW.

HOW TO REQUEST A RETURN

SIMPLY EMAIL US AT [YOUR CUSTOMER SERVICE EMAIL] WITH YOUR ORDER NUMBER AND REASON FOR THE RETURN. WE’LL BE HAPPY TO ASSIST YOU.